Transform your customer service with natural-speaking, 24/7 AI agents powered by advanced language processing.
* The 98% accuracy rate was measured in internal tests on Turkish customer-service scenarios, under clear voice-line and defined knowledge-base conditions. Results vary by industry, voice-line quality and conversation complexity; it is not an absolute guarantee.
An AI voice assistant is an AI-based call agent that answers phone calls by speaking naturally. Unlike a classic IVR (interactive voice response) setup, it does not trap the customer in "press 1 for..." keypad menus. The assistant understands what is said, responds in context, books appointments or checks orders, and hands the call to a human when needed. Waiting times shrink, and the customer who used to get lost in IVR menus feels like they are talking to a real representative.
Fluent conversation powered by GPT-4 natural language processing. Includes regional accents and local expressions. Your customers will think they're speaking with a real person.
Sub-0.3 second response time. 5x faster than competitors' 1-2 second response times. No customer waiting.
Pre-built AI agent templates optimized for E-commerce, Appointments, and Customer Support. Get started in minutes.
AI agent automatically transfers to a human representative when it cannot resolve the issue.
Configurable conditions:
Upload your PDF, Word, Excel, and TXT files. The AI agent learns automatically and provides accurate information to customers.
After every conversation, the AI agent automatically creates a ticket with priority, category, and summary details added to your pipeline.
Activate your AI voice assistant in 4 simple steps
Choose a type, write a greeting message
Add your documents
Connect a phone number
Let the AI agent greet your customers
AI voice assistants greet every incoming call in natural language from the very first second, guiding the customer straight to a resolution instead of into a keypad menu. Most tasks — checking order status, booking appointments, answering frequent questions and updating information — are completed without human intervention. Your teams are freed from repetitive calls to focus on complex, high-value conversations.
The power of the voice assistant emerges not on its own but when it works together with the other modules. Every conversation is automatically transcribed and scored for quality on the analytics and reporting screen; it is matched with your built-in CRM records so each customer's history is gathered in one place.
Conversation outcomes are pushed into sales pipeline management so you can see which stage each opportunity is in, integrations connect the assistant to your existing systems, and campaign management runs outbound calls with the same natural voice quality.
To try AI voice assistants with your own scenarios you can start a free trial and review the pricing page for package and price details.
Yes. The natural language processing model is designed to understand different regional accents and everyday expressions. Whether the customer speaks formally or casually, the assistant grasps the intent and gives the right answer. When something is unclear, it politely asks again to clarify and, when needed, transfers the call to a human representative.
The voice assistants run on GPT-4 Turbo based natural language processing infrastructure and use natural voice synthesis. The creativity level is kept fixed for consistent answers, so the assistant speaks within the framework set by your brand without going beyond your knowledge base.
The average response time is under 0.3 seconds. That is roughly 5x faster than the 1-2 second delay of classic systems and does not disrupt the natural flow of the conversation. The customer starts receiving an answer as soon as they finish their sentence, so the call flows smoothly as if talking to a real person.
Yes. When the customer becomes upset, explicitly asks for a human, an issue cannot be resolved, the same question is repeated, or for legal and payment matters, the call is automatically routed to a human representative. You can configure the transfer conditions to your own processes and set the message delivered to the customer before the transfer.
Conversations are processed under KVKK; voice recordings and transcripts are stored with authorized access and used for quality and training purposes. Your customer is informed at the start of the call that they are speaking with an artificial intelligence assistant. You can configure the recording and retention processes according to your own data policy.
Discover our AI voice assistants with a free demo