Connect AI Agent TR to your infrastructure with SIP trunk, WhatsApp, CRM integrations, and REST API.
Works with your existing phone provider
AI-powered customer service via WhatsApp (Core plan and above)
WhatsApp integration is included in Core, Pro, and Max plans.
Data synchronization with your existing CRM
Developer-friendly API for custom integrations
Obtain SIP credentials from your provider
IP, port, username, password
In AI Agent TR: PBX > Add SIP Trunk
Log in to the admin panel
Fill in the form fields
IP, port, protocol, auth details
Verify with the Test button
Successful connection confirmation
Add your phone numbers
Assign to AI agents
All your integrations are protected with banking-grade security
All calls are encrypted end-to-end
Connections only from authorized IPs
Mandatory complex password requirements
Automatic failover and backup
All API calls are protected with SSL
An integration lets your AI call center exchange data in real time with the software you already use — your CRM, ERP, e-commerce platform, calling infrastructure (SIP trunk) and messaging channels. When a customer calls, the AI assistant instantly sees their past orders, open requests and contact history; the record created at the end of the call is then written back to your systems automatically. Information no longer gets stuck in one place, and every team works from the same up-to-date data.
The real value of integration is that it unites scattered tools into a single flow. Data collected during the call is saved straight to your built-in CRM the sales opportunities it creates flow into your pipeline management stages, and the outcome of every conversation becomes measurable in your analytics and reporting dashboards. Manual data entry disappears and human error drops.
Setup does not require a separate technical team. Thanks to ready-made connectors (Salesforce, HubSpot, SAP and common e-commerce platforms) plus standard REST API and webhook support, most integrations go live within 48 hours. If you have a custom system, you can build your own connection with an API key and documentation.
A call center that isn't integrated traps data in silos and leaves teams disconnected. A well-designed integration instead:
To see how integrations work in your business, start with a free trial and review the plans that fit your scale on our pricing page .
For systems with ready-made connectors (Salesforce, HubSpot, SAP, common e-commerce platforms) an integration usually completes within 48 hours. For custom API connections the timeline depends on your system's documentation and the complexity of field mapping; our technical team guides you throughout the process.
No. With SIP trunk integration you can connect to cloud-based calling infrastructure without porting your existing numbers. Your numbers stay the same and calls are handled through the AI assistant.
Yes. CRM and ERP integrations work both ways: customer information from your systems is passed to the assistant during the call, and new records and status updates created in the conversation are automatically written back to your systems.
Yes. With standard REST API and webhook support you can connect any custom application. A real-time notification is sent for every call event (start, end, transfer, outcome), and the API key and documentation are provided with your account.
Yes. All API calls are encrypted with 256-bit SSL, and IP whitelisting and strong password policies are enforced. Integrated data is processed under data protection rules inside the built-in CRM and stored with authorized access only. You can also explore which use cases integrations power.
Our technical team is with you throughout the integration process