A virtual PBX that answers calls, routes them to the right person in natural language and takes appointments or orders when nobody can pick up. No hardware; on your existing number, live in 48 hours.
A classic virtual PBX routes and holds calls. The trouble starts when there is nobody to route to: busy lines, after hours, callers lost in a keypad menu.
"While the receptionist is on one call the second caller hears a busy tone; every call you don't return goes to another business"
"Press 1 for sales, 2 for support... Callers don't want to listen to a menu; they want to say what they need and get an answer"
"After 7 pm and on weekends the switchboard drops to voicemail; a minority leaves a message, most hang up"
"Mobiles, landline and WhatsApp live apart; who called whom, what was said and which call went unanswered is unknown"
Everything a cloud PBX does, plus an assistant that actually answers
The switchboard runs in the cloud; no box, cabling or IP phones required. Your team connects on its existing mobiles and landlines or from the browser
The caller states the need in their own words; the AI understands the intent and transfers to the right person, team or branch. No keypad menu
When nobody can pick up or it is after hours the assistant steps in: answers questions, books appointments, records orders, leaves a callback note
Your existing number connects over SIP trunk, or a new 0850 or city number is provisioned; we run the porting and setup
Every call is recorded and transcribed; missed calls, wait times, topic mix and team performance on one panel
Connects to your CRM, scheduling software and WhatsApp; the record, appointment or task created on a call lands directly in your tools
Example conversations
Caller:
"Hi, I never received the invoice for the product I bought last week."
AI Agent:
"Hello! Our accounting team will help with the invoice, I'm connecting you now. If you tell me your order number I'll pass it along in advance."
Caller:
"Can I get a check-up appointment tomorrow morning?"
AI Agent:
"Of course. Tomorrow 9:30 and 11:00 are free. Which one should I book? I'll confirm by SMS."
Caller:
"Do you have a double room this weekend, breakfast included?"
AI Agent:
"For Saturday-Sunday we have a standard and a sea-view room, both with breakfast. Shall I send prices and photos on WhatsApp, or book now?"
The platform's published fixed values
No credit card, start on your existing number
A virtual PBX is your business phone system running in the cloud instead of in a box: numbers, extensions, call routing, hold and recording are managed over the internet. Cloud PBX and IP PBX describe largely the same thing; the difference is where the infrastructure sits and how it is priced.
AI Agent TR puts an AI assistant that actually answers on top of that infrastructure. The PBX connects the call; the assistant understands what the caller wants, transfers to the right person, and when nobody can pick up it answers the question, books the appointment or takes the order, and transcribes the conversation. Setup completes on your existing number within 48 hours.
All three are phone systems where calls are managed over the internet. An IP PBX is usually a server on your premises with IP phones; a cloud PBX does the same job from the provider's data centre; "sanal santral" is simply the common Turkish name for a cloud PBX. All of them offer numbers, extensions, call routing, hold music and recording.
The dividing line is this: these systems route the call but do not answer it. With an AI-powered virtual PBX the caller talks as they would to a person, and even when nobody can pick up the job gets done. The question to ask is not the feature list but what an unanswered call costs your business.
Related pages: Pricing
Your phone switchboard running in the cloud instead of on a physical device: numbers, extensions, routing, hold and recording are managed over the internet. Cloud PBX and IP PBX usually mean the same thing. AI Agent TR adds an AI assistant that answers the call on top.
Yes. Your existing number connects over SIP trunk or is ported into the system; if needed a new 0850 or city number is provisioned. We handle the process and the carrier paperwork.
There is no keypad menu. The caller states the need in their own words; the assistant understands the intent and transfers to the right person or resolves it. Classic routing rules can still be defined for specific lines if you want them.
Same infrastructure, different scenarios: availability and reservations for a hotel, appointments for a clinic, transfer to the right team for an office. Your knowledge base and routing rules are prepared together during setup.
Packages start at 5,900 TL per month and include the AI assistant; the difference is minute capacity and concurrent calls. The 14-day trial is free; details are on the pricing page.