A customer service agent costs 40,000-60,000 TL per month, works 8 hours a day, and takes 14 days of leave per year. AI Agent TR works 24/7, answers every call in 0.5 seconds, and delivers consistent service — every single time.
67% of customers who can't reach a call center switch to a competitor. Traditional call centers grow this problem instead of solving it.
Research shows: 40% of customers hang up when kept waiting longer than 2 minutes. In a call center with an average wait time of 8 minutes, you lose dozens of customers every day.
Salary, social security, training, infrastructure, leave, backup staff — the true cost of an agent is far higher than you think. A team of 5 costs 3 million TL per year.
The performance of human agents varies by day, hour, and mood. The same customer receives different quality of service on different days — this inconsistency erodes brand trust.
E-commerce customers are most active between 8-11 PM. Healthcare patients may call at night. Every missed call outside business hours is a customer who won't come back the next day.
AI Agent TR answers every call in 0.5 seconds. Even if 100 people call at once, no one waits. Learning from your knowledge base, the AI gives every customer the same correct answer — at 3 AM or on a holiday morning.
Your customer dials your number, and within 0.5 seconds an AI assistant answers in natural, fluent speech — in your customer's language, with native-quality Turkish. No hold music, no touch-tone menu.
Using natural language processing, it understands what the customer wants. It pulls data from the knowledge base, CRM, and integrated systems to provide an instant solution.
For complex matters the AI can't resolve, it transfers the call to your human agent along with a conversation summary and the customer's history. The customer never has to explain anything twice.
Call content, customer satisfaction, resolution time — everything is automatically logged into the CRM. You see what topics you're called about most and what your customers complain about.
Natural, fluent dialogue in your customers' language — with native-quality Turkish, as if they were talking to a native speaker. It even understands slang, abbreviations, and regional expressions.
If 100 customers call at the same time, all 100 are answered instantly. Zero wait time even during peak hours.
When a customer calls, the AI knows their past orders, recent conversations, and open requests. It delivers a 'you've called before' experience.
It detects satisfaction, anger, or concern from the customer's tone of voice. It approaches an angry customer differently from a satisfied one.
Service in more than 50 languages, including Turkish, English, German, Russian, and Arabic. Your foreign customers get support in their own language.
All conversations are end-to-end encrypted. Data is stored on servers in Turkey. Access logs are kept and regular security audits are performed.
For Transform Customer Service with AI, AI Agent TR is a natural, multilingual AI call center solution — with native-quality Turkish — that manages inbound and outbound calls, WhatsApp and web messages without human intervention. Answer calls in seconds, cut costs by 78%, deliver 24/7 service. It is set up in 48 hours, integrates with your existing systems, and is KVKK compliant.
No credit card required, instant setup