An AI assistant answers the questions, orders and appointment requests that reach your WhatsApp 24/7, and hands the conversation to your team when it is unsure. On your existing number, live in 48 hours.
Customers text instead of calling now, and they expect an answer the moment they write; your team is trying to cover the phone, the shop floor and WhatsApp at the same time.
"What's the price?, Is it in stock?, Where is my order?, Any appointment today?"
"A customer who writes at 9 pm hears nothing until morning, and has often gone to a competitor by then"
"Nobody knows who told which customer what; order and appointment details get lost in the message pile"
"Sales spends half the day typing the same answers instead of doing the actual work"
One solution from Business API setup to human handoff
We move your existing number to the WhatsApp Business API, including the green-tick application and approved message templates; no extra device needed
Every message that arrives at night, on weekends or on holidays gets an answer within seconds, grounded in your business's knowledge base
Takes orders inside the conversation, writes appointments to your calendar, and sends the confirmation and reminder over WhatsApp
Complaints, returns or anything it is unsure about get summarised and routed to the right person; the customer never repeats themselves
Connects to your order, stock and customer records; writes to HubSpot, Salesforce and your existing software from one panel
How many messages came in at which hour, what was asked most, how many turned into orders or appointments; all on one screen
Example exchanges
Customer:
"Hi, do you have the black one in size 42? Can I get it tomorrow?"
AI Agent:
"Hi! Black in size 42 is in stock. Orders placed before 4 pm are delivered tomorrow. Send me your address and I'll create the order right away."
Customer:
"Can I get a follow-up appointment on Thursday afternoon?"
AI Agent:
"Of course. Thursday 2:30 pm and 4:00 pm are free. Which one should I book? I'll send a reminder the day before."
Customer:
"The product arrived damaged, I want to return it."
AI Agent:
"I'm sorry about that, I'm on it. Could you share your order number and a photo? I'm passing this to our returns team; they will call you during business hours."
The platform's published fixed values; sector results live on the service pages
No credit card, start on your existing WhatsApp number
WhatsApp customer service automation means an AI assistant receives, answers and, when needed, escalates the messages that reach your business through the WhatsApp Business API. It does not push menus like a rule-based chatbot; it learns your products, pricing logic, opening hours and frequent questions, and writes to customers in natural language.
Setup happens on your existing number: we migrate it to the Business API, prepare the approved message templates, and connect your knowledge base and integrations. The assistant goes live within two days; during the first week we review and refine its answers together.
The WhatsApp Business API is the official infrastructure that lets businesses run WhatsApp through software; the AI assistant needs it to read and answer messages. We handle the application and setup, and you keep your existing number.
A chatbot follows pre-written menus and gets stuck on anything outside them. The AI assistant learns from your business's knowledge base, understands free-text questions and answers in natural sentences; when unsure, it hands over to your team.
The assistant writes in your business's tone and remembers the customer's name and previous conversation. When a person takes over, it says so openly; it never pretends to be human.
Your existing WhatsApp number, your frequent questions and, if you have one, your CRM or order system. Setup completes within 48 hours and the 14-day trial is free.