70% of calls are questions your knowledge base already answers: price, working hours, return policy, shipping fees. AI Agent TR learns these questions from your knowledge base and answers your customers 24/7 in their own language — with native-quality Turkish and 98% accuracy.
Your expert agents aren't there to answer 'what time do you open?'
What's the price, is there a shipping fee, how do returns work, what are your hours — the same 20-30 questions make up the vast majority of calls.
Your experienced agent earning 50,000 TL a month is answering 'which area code'. That's a strategic mistake.
One agent says 'returns within 3 days', another says '7 days'. This inconsistency erodes customer trust and leads to complaints.
Prices updated, return terms changed, a new product added — informing all 15 agents and making sure each says the right thing takes days.
Upload your knowledge base (products, prices, policies, FAQ). The AI learns it and answers customers in natural conversation. Price changed? Update the knowledge base — the AI uses the new information instantly.
Your FAQ page, product catalog, return policy, price list — upload them to the system as PDF, Excel, Word, or a web page.
The AI analyzes all your content and builds contextual relationships. It understands that 'What is the return period?' and 'Can I send the product back?' mean the same thing.
However the customer phrases their question — the AI finds the right answer in the knowledge base and delivers it in the customer's own language.
Questions the AI couldn't find an answer for in the knowledge base are reported. By adding these questions to the knowledge base, you continuously improve the system.
PDF, Excel, Word, web page — upload content in any format. Add new information with drag-and-drop.
'Return period', 'sending the product back', 'getting a refund' — it recognizes the same question asked in different phrasings.
Update the knowledge base and the AI starts using the new information within seconds. No hassle of informing the whole team.
Answers the AI couldn't find are reported. You see the most-asked but unanswered topics and enrich your knowledge base.
For Stop Answering the Same Question 100 Times, AI Agent TR is a natural, multilingual AI call center solution — with native-quality Turkish — that manages inbound and outbound calls, WhatsApp and web messages without human intervention. Automatically answer repetitive questions with AI that learns from your knowledge base. It is set up in 48 hours, integrates with your existing systems, and is KVKK compliant.
No credit card required, instant setup